Job Description

Job Title: HR Assistant (Operations & Support Coordinator)

Position Type: Full-time, In-Office

Reports To: Director of Accounts& Payroll

Compensation: $4,000–$5,000/month(based on experience)

Role Purpose

The Operations & Support Coordinator serves as central operational hub , ensuring smooth execution of critical administrative functions across departments. This role maintains efficiency in onboarding, compliance, training, and administrative operations while providing essential support when leadership is off-site.

Primary Responsibilities

Onboarding & StaffAdministration (30–50%)

• Manage employeedocumentation from application through onboarding
• Track and follow up on outstanding paperwork and weeklytimesheets
• Support accurate data entry into internal systemsused for HR and payroll
• Coordinate with payrolldepartment to ensureprocessing readiness

Compliance & Credentialing Support (20–35%)

• Assist with tracking licenserenewals, health records,and regulatory documentation
• Support CORI submissions and follow-up processes
• Help prepare for internal/external audits and inspections
• Serve as backupfor credentialing functions during absences

Training & Orientation Coordination (15–25%)

• Schedule and coordinate EmpowerCare Academy sessions and orientations
• Maintain comprehensive training records and attendance tracking
• Send communications regarding traininglogistics and requirements
• Support training materialpreparation and distribution

Business Operations Support (5–15%)

• Track business licenses and renewal deadlines
• Maintain organizedfiling systems for critical documentation
• Generate weeklystatus reports for leadership
• Facilitate interdepartmental communication for smooth operations

Success Metrics

• 100% compliance with documentation deadlines
• No missed license or certification renewals
• 95% on-time completion of payroll preparation tasks
• Positive feedback from cross-departmental stakeholders

Qualifications

Required:

• 2+ years experience in administrative support,operations, or healthcare admin
• Exceptional attentionto detail and follow-through abilities
• Strong writtenand verbal communication skills
• Proficiency with office software and documentation systems
• Demonstrated ability to manage multiplepriorities independently

Preferred:

• Experience in healthcare staffingor regulated environments
• Knowledge of compliance requirements in healthcare services
• Bilingual abilities
• Experience with payrollor HR systems

Why This Role Matters

As Operations & Support Coordinator, you'll be the connective tissue that keep sour organization running smoothly day-to-day. Your work directly impacts our ability to maintain compliance, process payroll accurately, and ensure our team members have the support they need. This role offers visibility across the entire organization and opportunities to develop expertise in healthcare operations and compliance.

Benefit Includes

401(k) with matched contribution

Paid Time Off (PTO)

Health, Dental, and Vision Insurance

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