Job Description

The Position

This is a continuous filing exam. Next filing cut-offs are at 5{​{:}}00 pm on{​{:}

• } 3/27/2025, *6/26/2025 (fina
  
  

l)Under close supervision the Lactation Consultant provides comprehensive breastfeeding care, counseling, support and education to breastfeeding women and infants who participate in the Women, Infants and Children Program (WIC) and to parents who have limited access to lactation services within the communit

y.Examples Of Knowledge And Abiliti

esKnowledge

• ofPractices according to the Scope of Practice and the Code of Conduct of the International Board of Lactation Consultant Examiner
• s Rules, regulations, policies and procedures of the WIC Program, the County and individual grant funder
• s Comprehensive lactation care and educatio
• n Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignmen
• t Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions
• ) Proficient English usage, spelling, grammar, and punctuatio
• n Principles of effective customer service and motivational interviewing technique
  
  

s Ability

• toEstablish and maintain cooperative, effective working relationships with participants, co-workers, health professionals, employees of other agencies and the general publ
• icExercise appropriate tact and judgmen
• t Work well independently and/or within a tea
• m Communicate clearly and concisely, both verbally and in writin
• g Analyze situations accurately and adopt an effective course of actio
• n Effectively organize and prioritize work assignment
• s Keep accurate and orderly record
• s Make arithmetical computations accurately and rapidl
• y Maintain confidential information in accordance to WIC and Health Insurance Portability and Accountability Act (HIPAA) guideline
• s Interpret and apply applicable federal, state, and local laws, codes, and regulation
• s Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been me
• t Relate and work with people of all ages, social, racial, and ethnic backgrounds and maintain participant confidentialit
• y Exhibit a positive attitude about breastfeeding and demonstrate breastfeeding knowledge during interactions with participant
• s Contribute to a comfortable and positive breastfeeding environment and model positive breastfeeding attitudes towards participants and staf
• f Consistently demonstrate compliance with WIC policies and procedur
• esConvey a sense of confidence and trust to all participant
• s Carry out administrative and consultative responsibilities as require
• d Analyze, prioritize, meet deadlines and maintain high standards of confidentialit
  
  

y Employment Qualificatio

nsMinimum Qualificatio

nsPossession of a valid International Board Certified Lactation Consultant (IBCLC) credentia

l.Note{​{ :}} If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this noti

ce.General Qualificati

onsBackground/Criminal History{​{:}} The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate’s ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtai

ned.The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include 4 personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies

Act.Certificates/licenses{​{:}} A valid California Driver License, Class C or higher, shall be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License, or comply with state and federal requirements for utilization, may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case b

asis.Failure to maintain the required International Board of Lactation Consultant Examiners certificate may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining unit agree

ment.Physical Abilities{​{:}}Positions in this class require the incumbent to be able t

• o{​{:}}See, hear, talk, walk, sit and/or stand for long periods o
• f time.Bend, stoop, kneel, squat, turn, twist, lift, and reach at or above shoulder
• height.Lift, carry, push or pull items up to 25
• pounds.Have sufficient vision to read small
• print.Communicate with participants for prolonged periods of time throughout t
• he day.Weigh and measure i
• nfants.Perform extensive computer work for extended periods of time using a keyboard, mouse, and m
  
  

onitor.Working Conditions{​{:}}Positions in this class may require the incumbent

• to{​{:}}Perform duties at alternative worksites, clinics and conduct home visits in economically disadvantaged neigh
• borhoods.Work various shifts, overtime, weekends, holidays and non-routin
• e hours. Work in a fast-paced, high-stress env
• ironment.Work with persons exhibiting signs of distress, hostility, anxiety, frustration or irritation, substance dependent or mentally ill persons and/or confrontational interpersonal si
• tuations.Answer/make a high volume of telephone calls and/or work in a call center env
  
  

ironment.Probationa

ry PeriodThe probationary period for this classifi cation i s six (

6) monthsApplication and Testing In

formationAP

PLICATIONQualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment applic ation by 5{​{:}}00 PM on the posted cut-off date. Click here

to apply.County of

SacramentoDepartment of Personne

l ServicesEmployment Services

Division 700 H Street,

Room 4667Sacramento,

CA 95814 Phone (916) 874-5593; 7-1-1 California Rel

ay ServiceEmail EmployOffice@Sacc

ounty.net Inter-Office Mail Code{​{:

}} 09-4667

• tyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5{​{:}}00 p.m. on the c
• ut-off date.Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5{​{:}}00 p.m. on the
• cut-off date.Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the
• cut-off date.Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be
• disqualified.A resume may be included with your application, however it will not substitute for the information requested on the
  
  

application.SUPPLEMENTAL

QUESTIONNAIREApplicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in y

our response.Note{​{:}} Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not

• be considered.Supplemental Questionnaires must be submitted by 5{​{:}}00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5{​{:}}00 p.m. on th
• e cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject t
• o verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for
• each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questi
• ons completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing
• each question. If you have no experience, write "no experience" for the approp
• riate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has
• been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detaile
  
  

d, and complete.FORMULA RATE EXAMINATION

(Weighted 100%)All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula R

ate Examination.This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment l

ist for this jobAll candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from

the examination.FREQUENTLY

ASKED QUESTIONSClick here for Frequently Asked Q

uestions (FAQ's)For information regarding

• County jobs{​{:}}
  
  

accountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transfo

rmational change.We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711.

Job Tags

Holiday work, Full time, Work experience placement, Local area, Immediate start, Felony friendly, Shift work, Weekend work,

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